Your Privacy Matters at 88hi77
This Privacy Policy explains exactly how 88hi77 collects, uses, stores, and protects the personal data of every player on our Bangladesh online casino and sports betting platform. We are committed to full transparency — no hidden data practices, no third-party selling of your information.
1 Introduction & Scope
This Privacy Policy ("Policy") describes how 88hi77 ("we", "us", "our", "the Platform") collects, processes, stores, and protects personal information provided by users ("you", "the Player") when accessing or using the 88hi77 website, mobile interface, and all associated online casino and sports betting services at 88hi77.net.
This Policy applies to all individuals who visit the 88hi77 website, register a player account, make deposits or withdrawals, participate in games or betting markets, claim bonuses, contact our support team, or otherwise interact with any feature of the 88hi77 platform. It applies regardless of whether access is made via a desktop browser, mobile browser, or any application interface linked to the 88hi77 service.
By registering an account or using any 88hi77 service, you confirm that you have read, understood, and accepted the data practices described in this Policy. If you do not accept these practices, you must not register an account or use the platform. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
1.1 Language of This Policy
This Privacy Policy is written in English and shall be interpreted accordingly. Any translation provided for convenience only — including Bangla translations — is not legally binding. In the event of a conflict between the English text and any translated version, the English text prevails.
1.2 Updates to This Policy
88hi77 reserves the right to modify this Policy at any time. When material changes are made, we will notify registered players via a platform notification and, where possible, by email. The effective date at the top of this document will always reflect the most recent revision. Continued use of the platform after any revision constitutes acceptance of the updated Policy.
2 Information We Collect
88hi77 collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and occasionally from third-party verification and payment partners. The categories of data we collect are set out below.
2.1 Registration & Identity Data
- Full legal name as it appears on your government-issued identification document.
- Date of birth (required to verify that you meet the 18+ age requirement).
- Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur) and postal code.
- Mobile phone number — used for OTP verification, security alerts, and support communications.
- Email address — used for account management communications and, where applicable, promotional messages you have opted into.
- Username and encrypted password hash (we never store your password in plain text).
2.2 Identity Verification (KYC) Documents
- Copies of government-issued photo identification, such as a Bangladesh National ID Card (NID), passport, or birth certificate.
- Proof of address documents where required for high-value withdrawal verification.
- Selfie or live-photo verification where technically required to confirm document authenticity.
2.3 Financial & Transaction Data
- Mobile wallet account identifiers (bKash, Nagad, Rocket, Upay) — account numbers only; we do not store wallet PINs or passwords.
- Bank account numbers and bank names (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank) where bank transfer is the selected payment method.
- Deposit and withdrawal transaction amounts, dates, reference numbers, and status.
- Payment card type and last four digits (Visa, Mastercard) where applicable — full card numbers are never stored on 88hi77 servers.
2.4 Gaming & Betting Activity Data
- Bet history including stake amounts, game or market selected, bet outcome, and net result in BDT (৳).
- Session duration, login and logout timestamps, and platform activity logs.
- Bonus claims, wagering progress, and bonus outcome records.
- Responsible gaming tool settings, including any deposit limits, session reminders, or self-exclusion requests you have activated.
2.5 Technical & Device Data
- IP address at the time of login and at the time of key account actions.
- Device type, operating system, and browser type/version.
- Geolocation data at the country and city level, derived from IP address (approximate only; not GPS-level precision).
- Cookie identifiers and session tokens — see Section 6 for full cookie details.
2.6 Communications Data
- Content of support enquiries submitted via live chat, email ([email protected]), or WhatsApp, including attachments where provided.
- Support interaction logs including agent responses and case resolution notes.
- Feedback and survey responses submitted voluntarily.
| Data Category | Primary Collection Method | Mandatory / Optional |
|---|---|---|
| Registration & Identity | Player-provided at signup | Mandatory |
| KYC Documents | Player-provided on request | Mandatory for withdrawals |
| Financial & Transaction | Payment gateway & platform logs | Mandatory for transactions |
| Gaming & Betting Activity | Automated platform logging | Mandatory (system-generated) |
| Technical & Device | Automatic — browser & server logs | Automatic |
| Communications | Player-initiated contact | Optional (support-triggered) |
3 How We Use Your Data
88hi77 uses the personal data we collect for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes for which it was collected. The primary purposes are described below.
3.1 Account Management & Service Delivery
- Creating, maintaining, and securing your 88hi77 player account.
- Verifying your identity and age (18+) through the KYC process.
- Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and card payment channels.
- Delivering sports betting markets, casino games, live dealer games, and slot products to your account.
- Applying and tracking bonus credits, wagering progress, and promotional eligibility.
3.2 Security & Fraud Prevention
- Detecting and preventing unauthorised account access, including through OTP verification on unrecognised device logins.
- Identifying and investigating suspected bonus abuse, multi-accounting, match-fixing activity, or money laundering.
- Monitoring transaction patterns to comply with anti-money-laundering (AML) obligations.
- Preserving platform integrity for all players by detecting automated bots or scripts.
3.3 Responsible Gaming Compliance
- Tracking your use of responsible gaming tools (deposit limits, session reminders, self-exclusion) and enforcing them accurately.
- Identifying behavioural indicators that may suggest problem gambling, and proactively offering support information where appropriate.
- Maintaining self-exclusion records for the duration specified by you or required by platform policy.
3.4 Customer Support
- Responding to enquiries, complaints, and disputes submitted via live chat, email, or WhatsApp.
- Maintaining case records to enable accurate follow-up and consistent service quality.
- Training support staff using anonymised interaction data to improve response quality.
3.5 Platform Improvement & Analytics
- Analysing aggregate, anonymised usage patterns to improve platform design, game selection, and performance.
- Measuring the effectiveness of promotional campaigns and adjusting offers accordingly.
- Testing new platform features and assessing their impact on player experience.
3.6 Marketing Communications (Opt-In Only)
88hi77 may send promotional communications — including information about bonuses, seasonal offers tied to Eid, Pohela Boishakh, Victory Day (December 16), BPL season promotions, and new game launches — only to players who have explicitly opted in to receiving such communications. Players may withdraw consent at any time by contacting support at [email protected] or by updating notification preferences within their account settings.
4 Legal Basis for Processing
Every data processing activity carried out by 88hi77 is grounded in one or more of the following recognised legal bases. Understanding these bases helps you appreciate why certain data processing is necessary and what rights apply in each case.
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract — necessary to deliver the service you have registered for. |
| KYC identity and age verification | Legal obligation — mandatory compliance with responsible gaming and AML requirements. |
| Payment processing and transaction records | Performance of contract + legal obligation (financial record retention). |
| Fraud detection and security monitoring | Legitimate interest — protecting the platform and all players from financial crime. |
| Responsible gaming tool enforcement | Legal obligation + legitimate interest in player welfare. |
| Customer support communications | Performance of contract — responding to player-initiated enquiries. |
| Platform analytics and improvement | Legitimate interest — improving service quality using anonymised aggregate data. |
| Promotional & marketing communications | Consent — only sent to players who have explicitly opted in. |
5 Data Sharing & Third Parties
88hi77 does not sell, rent, or trade your personal information to any third party for that party's own marketing or commercial purposes. We share personal data with third parties only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
5.1 Payment Service Providers
To process deposits and withdrawals, we share necessary transaction data with our payment partners — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These providers receive only the data required to authorise and complete the specific transaction. All payment partners are contractually bound to use your data solely for payment processing purposes.
5.2 Game and Technology Providers
The casino and slot games on the 88hi77 platform are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Habanero, Spribe, and Ezugi. To deliver these games, session tokens and player identifiers are shared with the relevant provider for the duration of the game session. These providers operate under their own data protection obligations and do not receive your full registration or payment details.
5.3 Identity Verification Partners
Where third-party KYC verification technology is used to validate identity documents, the identity data you submit may be passed to a verification service provider operating under a strict data processing agreement. This provider processes your data solely for the purpose of identity verification and is not permitted to use it for any other purpose.
5.4 Legal & Regulatory Obligations
88hi77 may disclose personal data to competent authorities, law enforcement agencies, or financial regulators where legally required to do so — for example, in response to a valid court order, regulatory investigation, or AML reporting obligation. In such cases, disclosure is limited to what is strictly required by the applicable legal obligation.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of the 88hi77 business, player data may be transferred to the acquiring entity as part of the transaction. Affected players will be notified via a platform announcement prior to any such transfer, and the acquiring entity will be bound by the same or equivalent privacy obligations as set out in this Policy.
6 Cookies & Tracking Technologies
The 88hi77 website uses cookies and similar tracking technologies to provide core platform functionality, improve performance, and (where you have consented) personalise your experience. A cookie is a small text file stored in your browser when you visit a website. It enables the website to recognise your browser on subsequent visits and retain certain preferences or session states.
6.1 Types of Cookies Used by 88hi77
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Strictly Necessary | Maintain your login session, enable secure page navigation, process game sessions, and apply responsible gaming restrictions. Cannot be disabled without breaking platform functionality. | Session — deleted when browser is closed. |
| Functional | Remember language preference, game display settings, and responsible gaming tool configurations between sessions. | Up to 12 months. |
| Performance / Analytics | Collect anonymised data about page load times, error rates, and navigation paths to help us identify and fix performance issues. | Up to 24 months (anonymised). |
| Marketing / Targeting | Where you have consented, enable personalisation of promotional content. Disabled by default — only activated upon explicit opt-in. | Up to 30 days. |
6.2 Managing Your Cookie Preferences
You can manage or disable non-essential cookies at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Instructions for managing cookies in the most common browsers (Chrome, Firefox, Safari, Edge) are available in those browsers' help documentation.
7 Data Retention
88hi77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable legal, regulatory, or contractual obligations. The table below sets out the standard retention periods applied to each major data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of active account + 5 years post-closure | Contract performance; AML compliance; dispute resolution. |
| KYC identity documents | Duration of active account + 5 years post-closure | Regulatory and AML obligations. |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations. |
| Gaming and betting history | Duration of active account + 3 years post-closure | Dispute resolution; responsible gaming monitoring. |
| Support communications | 3 years from case closure | Quality assurance; dispute reference. |
| Self-exclusion records | Minimum 5 years from exclusion date (or permanently if permanent exclusion) | Responsible gaming obligation — prevent re-registration during exclusion period. |
| Technical / server logs | 90 days rolling | Security monitoring; fraud detection. |
When data is no longer required for any of the above purposes, 88hi77 will securely delete or permanently anonymise it so that it can no longer be associated with any individual player.
8 Your Privacy Rights
As a player on the 88hi77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our privacy team at [email protected] with the subject line "Privacy Rights Request" and a description of the specific right you wish to exercise. We will acknowledge your request within two business days and respond in full within 30 calendar days.
Right to Access You have the right to request a copy of the personal data we hold about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
Right to Erasure You may request deletion of your personal data where it is no longer necessary for the original purpose, where you withdraw consent (for consent-based processing), or where the data has been unlawfully processed. Note that erasure may be limited where we have legal obligations to retain specific records.
Right to Restrict Processing In certain circumstances — such as while a rectification request is being verified — you may request that we pause processing of your data without deleting it.
Right to Data Portability Where processing is based on your consent or contract performance and is carried out by automated means, you may request a machine-readable copy of the personal data you provided to us.
Right to Object You may object at any time to processing carried out on the basis of legitimate interest, including direct marketing. If you object to marketing communications, we will cease sending them immediately.
Right to Withdraw Consent Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
Right Against Automated Decisions You have the right not to be subject to a decision based solely on automated processing — including profiling — that produces significant legal or similarly significant effects on you, without human review.
9 Data Security Measures
88hi77 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure is reviewed and updated on a regular basis to address emerging threats.
9.1 Technical Safeguards
- SSL/TLS Encryption: All data transmitted between your browser and the 88hi77 platform is encrypted using SSL/TLS protocols. Any connection attempt over unencrypted HTTP is automatically redirected to HTTPS.
- Password Security: Account passwords are stored as one-way cryptographic hashes. 88hi77 staff cannot view your password in any form. If your password is lost, it must be reset — not recovered.
- Two-Factor Authentication: OTP-based login verification is applied when a login attempt is detected from an unrecognised device or location.
- Database Encryption: Sensitive data fields including identity document information and payment account identifiers are stored in encrypted form within our databases.
- Access Controls: Internal access to player personal data is restricted on a strict need-to-know basis. Staff access is logged, monitored, and subject to regular audit.
9.2 Organisational Safeguards
- All staff members with access to personal data receive mandatory data protection training before being granted system access.
- Third-party vendors with access to any player data are contractually bound by data processing agreements that mirror the obligations in this Policy.
- Security incident response procedures are in place to detect, contain, and notify affected players in the event of a data breach that poses a risk to their rights and freedoms.
9.3 What You Can Do to Protect Your Account
- Use a strong, unique password for your 88hi77 account — do not reuse passwords from other websites.
- Never share your login credentials with any third party, including individuals claiming to be 88hi77 support staff. Our team will never ask for your password.
- Log out of your account when using shared or public devices.
- Report any suspicious activity on your account to [email protected] immediately.
10 Children & Minors
The 88hi77 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 18. All account registrations require confirmation that the applicant is 18 or older, and identity verification procedures are in place to detect and reject underage applicants.
If 88hi77 becomes aware that personal data has been collected from an individual under the age of 18 — whether through misrepresentation during registration or any other means — the account will be immediately suspended, all funds will be handled in accordance with our Terms & Conditions, and all personal data associated with the minor will be securely deleted as promptly as is practicable given our legal record-keeping obligations.
If you are a parent or guardian and have reason to believe that a minor in your care has registered an account with 88hi77, please contact us immediately at [email protected] with the subject line "Underage Account Report". We treat these reports with the highest priority and will investigate and respond within two business days.
11 Policy Updates
88hi77 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to platform services. All updates will be published at https://88hi77.net/privacy-policy, and the effective date at the top of the document will be revised accordingly.
Where changes are material — meaning they significantly affect how your personal data is collected, used, or shared — registered players will be notified via a prominent platform notification upon their next login, and where possible by email to their registered address. For non-material updates (such as clarifications of existing practices or minor formatting corrections), the updated Policy will be published without individual notification, though the effective date will still be updated.
Your continued use of the 88hi77 platform following publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revision, you should cease using the platform and may request account closure by contacting our support team.
12 Contact & Complaints
If you have any questions, concerns, or requests relating to this Privacy Policy or to 88hi77's handling of your personal data, please contact our privacy team using the details below. We are committed to addressing all privacy-related enquiries promptly and professionally.
12.1 How to Contact Us
- Email: [email protected] — Subject line: "Privacy Enquiry" or "Privacy Rights Request"
- Live Chat: Available 24/7 on the 88hi77 platform — select "Privacy / Data" as the enquiry category
- WhatsApp: +88 01700-000000 (plain text — for general support only; formal privacy requests must be submitted by email for traceability)
- Response Time: We acknowledge all privacy enquiries within two business days and provide a full response within 30 calendar days of receipt
12.2 Complaints
If you believe that 88hi77 has not handled your personal data in accordance with this Policy or applicable data protection principles, you are entitled to lodge a complaint. We encourage you to contact us directly first so that we can attempt to resolve the matter promptly. We take all privacy complaints seriously and will investigate thoroughly before providing a written response.
If you are not satisfied with our response to your complaint, you may escalate the matter to the relevant data protection authority or regulator in your jurisdiction. 88hi77 will cooperate fully with any such regulatory enquiry.
Our Privacy Commitments
Six Ways 88hi77 Protects Your Data
Beyond the legal obligations set out in this Privacy Policy, here are the six practical commitments 88hi77 makes to every registered player in Bangladesh regarding the handling of their personal information.
End-to-End SSL Encryption
Every connection between your browser and 88hi77 is protected by SSL/TLS encryption. Your login credentials, payment details, and personal data travel across an encrypted channel — never in plain text — protecting you from interception on any network.
Zero Data Selling Policy
88hi77 operates a strict zero-tolerance policy on selling player data. Your personal information — including your name, contact details, payment identifiers, and gaming history — is never sold, rented, or traded to any third party for their own marketing or commercial gain.
Defined Retention Limits
We do not hold your data indefinitely. Each category of personal data is subject to a clearly defined retention period tied to a specific legal, contractual, or security purpose. Once those periods expire, data is securely deleted or permanently anonymised.
Full Rights Exercisability
Your privacy rights — including access, rectification, erasure, restriction, portability, and objection — are fully exercisable by contacting our support team. We acknowledge requests within two business days and respond in full within 30 calendar days, with no charge to you.
Consent-Based Marketing
Promotional communications — including bonus offers, BPL season promotions, and Eid special offers — are sent only to players who have explicitly opted in. Opting out is simple and immediate. We never send unsolicited marketing to players who have not given clear, affirmative consent.
Strict Access Controls
Internal access to player personal data at 88hi77 is governed by role-based access controls. Only staff members who genuinely need access to specific data to perform their duties can view it — and all such access is logged, monitored, and subject to regular internal audit.
Ready to Play at 88hi77?
Now that you understand how 88hi77 protects your privacy, you can play with complete confidence. Join thousands of Bangladesh players already enjoying cricket betting, live casino, and slots on the platform. 18+ only. Please gamble responsibly.