PLAY SAFE
Player Protection Policy

Play Responsibly at 88hi77Your Safety First

88hi77 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Gambling is meant to be entertainment — not a source of financial stress or personal harm. This page outlines every tool, resource, and safeguard we provide to help you stay in control at all times.

18+ Only Deposit Limits Session Reminders Self-Exclusion 24/7 Support
Our Commitments

Every 88hi77 player has access to these responsible gaming tools at no cost.

Deposit LimitsSet daily, weekly, or monthly caps on deposits.
Session Time RemindersReceive alerts after a set session duration.
Time-Out / Cooling-OffPause your account for 24 hours to 6 weeks.
Self-ExclusionFully exclude your account for 6 months to permanent.
24/7 Support TeamReach our player welfare team any time of day.
Core Principle. 88hi77 treats responsible gaming as a fundamental obligation, not an optional feature. Every tool described on this page is free to use, immediately effective upon activation, and available to every registered player in Bangladesh around the clock. If you ever feel that gambling is negatively affecting your finances, relationships, or mental health, please reach out to our support team immediately — we are here to help without judgment.

Our Commitment to Responsible Gaming

At 88hi77, we believe that online casino games, sports betting on cricket, BPL, IPL, and T20 tournaments, and slot games should be a form of entertainment — one that adds excitement to leisure time rather than creating financial hardship or personal distress. The thrill of placing a bet on the Bangladesh Tigers or spinning a favourite slot should always remain fun, affordable, and firmly within the player's control.

We recognise that for a small minority of players, gambling can develop into a harmful pattern. 88hi77 takes that reality seriously. Our responsible gaming programme is built on four pillars: Prevention (tools that stop problems before they start), Awareness (helping players identify risky behaviour early), Intervention (proactive outreach when our systems detect concerning patterns), and Support (directing affected players to professional help without delay).

These measures apply to every 88hi77 player in Bangladesh — whether you deposit ৳500 or ৳50,000. Responsible gaming is not about restricting enjoyment; it is about ensuring that enjoyment remains sustainable over the long term. We also train our customer support team to handle sensitive conversations with empathy and discretion, so that players who reach out for help feel safe doing so.

Gambling Involves Financial Risk. All forms of gambling — casino games, sports betting, live dealer tables, and slot machines — carry an inherent house edge. You should never gamble with money you cannot afford to lose. Never use gambling as a way to recover previous losses, and never borrow money to gamble. Set a budget before you start and stick to it.

Age Restriction — 18+ Only

The 88hi77 platform is strictly for adults aged 18 years and above. Gambling by individuals under the age of 18 is prohibited without exception. This applies to all product categories on the platform — casino games, sports betting, live dealer, and slots.

As part of our Know Your Customer (KYC) process, all players are required to verify their age and identity before making a withdrawal or accessing higher deposit tiers. Acceptable verification documents include a Bangladesh National ID Card (NID), a valid passport, or a birth certificate accompanied by a photo ID. Any account found to belong to a player under 18 will be immediately suspended, and all deposits will be returned in accordance with our Terms & Conditions.

Strictly 18+ — No Exceptions

88hi77 enforces mandatory age verification for all withdrawal requests and high-tier deposit access. If you are aware of a minor attempting to use this platform, please report it immediately to with the subject line "Underage Account Report". We investigate all such reports as a top priority.

Protecting Minors in Your Household

If you share a device with younger family members, we strongly recommend taking the following practical steps to prevent underage access to gambling websites:

  • Enable parental control software on shared computers, tablets, and smartphones. Solutions such as Net Nanny, Qustodio, and built-in OS parental controls are effective.
  • Never save your 88hi77 login credentials in a browser on a shared device.
  • Log out of your account completely after every session when using a shared device.
  • Keep your account password confidential — do not share it with any family member or friend regardless of age.
  • Talk to younger family members about the risks associated with gambling so they can make informed decisions when they reach adulthood.

Deposit Limits

One of the most effective ways to stay in control of your gambling spend is to set a deposit limit before you start playing. 88hi77 allows every registered player to set a personal deposit cap that restricts how much money can be added to their account within a defined time window.

Available Deposit Limit Types

  • Daily Deposit Limit: The maximum total amount (in BDT ৳) that can be deposited across a single calendar day (Bangladesh Standard Time, BST UTC+6).
  • Weekly Deposit Limit: The maximum total amount deposited within any rolling seven-day period, measured from Monday to Sunday BST.
  • Monthly Deposit Limit: The maximum total amount deposited within a calendar month.

How to Set Your Deposit Limit

1
Log in to your 88hi77 account

Access your account via the 88hi77 Login page using your registered username and password.

2
Navigate to Responsible Gaming Settings

Find the Responsible Gaming section in your account profile or settings menu. It is clearly labelled and accessible from any page on the platform.

3
Select the Limit Type and Enter Your Amount

Choose daily, weekly, or monthly, then enter your preferred cap in BDT (৳). You can set all three simultaneously if you wish.

4
Confirm the Limit — It Takes Effect Immediately

Deposit limit reductions take effect instantly. Increases to an existing limit require a 7-day cooling-off period before becoming active — this delay is intentional and is designed to protect you from impulsive decisions.

Cooling-Off on Increases. If you request an increase to your existing deposit limit, that increase will not become active for 7 days. This mandatory delay gives you time to reconsider and ensures that raising limits is always a considered, deliberate decision rather than an impulsive reaction to a losing session. You may cancel the increase at any point during the 7-day window.

Session Time Reminders

It is easy to lose track of time when playing casino games or following a live cricket betting market. Session time reminders are automated notifications that alert you when you have been logged in and actively playing for a period of time that you have pre-set. This simple tool keeps you aware of how long you have been playing so you can make a conscious decision to continue or stop.

Players can set session reminders at intervals of 30 minutes, 1 hour, 2 hours, or a custom duration. When the reminder triggers, the platform displays a clear on-screen notification showing your session duration, your net gaming result for the session, and an option to continue or end the session. The reminder does not automatically end your session — it simply ensures you remain informed.

Why Session Reminders Matter

Research on gambling behaviour consistently shows that extended uninterrupted sessions are associated with a higher risk of chasing losses — a pattern where a player continues to bet in an attempt to recover money already lost in the same session. By taking a short break when your reminder triggers, you give yourself the opportunity to step back, reassess your budget, and decide whether continuing to play is the right choice. Even a five-minute break can reset your mental state and help you make more rational decisions.

Time-Out & Cooling-Off Period

A time-out (also referred to as a cooling-off period) is a short-term break from the 88hi77 platform. It is ideal for players who feel they need a pause — perhaps after a stressful week, after a difficult losing run, or simply to take stock of their gambling habits — without committing to a full long-term self-exclusion.

Available Time-Out Durations

  • 24 hours — a brief reset after a tough session.
  • 72 hours (3 days) — a longer pause over a weekend or holiday period.
  • 7 days (one week) — suitable for players who want a week-long break.
  • 30 days (one month) — a more substantial break to reassess habits.
  • 6 weeks — the maximum short-term cooling-off period before the option transitions to full self-exclusion.

What Happens During a Time-Out

While a time-out is active, you will not be able to log in to your 88hi77 account, place any bets, or access casino games. Existing pending bets placed before the time-out was activated will be settled normally. Any pending withdrawal requests that were submitted before the time-out will continue to be processed. Your account data and balance are preserved in full and will be accessible again when the time-out period expires.

Time-Outs Cannot Be Shortened. Once a time-out is activated, it runs for its full duration and cannot be cancelled or reduced early — even if you contact support requesting early reinstatement. This is by design: the purpose of a cooling-off period is to create genuine distance between you and the platform. You may, however, convert a time-out into a longer self-exclusion at any point during the cooling-off period if you decide you need more time.

Self-Exclusion

Self-exclusion is a formal, longer-term measure for players who have concluded that they need a significant break from gambling or wish to stop gambling altogether. When you self-exclude from 88hi77, your account is fully suspended for the duration you select, and every reasonable technical barrier is placed between you and the platform to prevent access.

Self-Exclusion Periods Available

  • 6 months — the minimum self-exclusion period.
  • 1 year
  • 2 years
  • 5 years
  • Permanent (indefinite) — a permanent exclusion that cannot be reversed. This option is available for players who wish to permanently end their relationship with online gambling.

What Self-Exclusion Covers

During a self-exclusion period, your 88hi77 account will be locked and inaccessible. You will be removed from all marketing lists and will not receive any promotional emails, SMS messages, or bonus offers for the duration of the exclusion. Any remaining balance in your account at the time of self-exclusion will be processed for withdrawal to your registered payment method (bKash, Nagad, Rocket, Upay, or bank account) within the standard processing timeframe.

If you attempt to create a new 88hi77 account while a self-exclusion is active, the account will be identified and closed as soon as it is detected. Please note that we rely on you providing accurate personal information during registration to enable this matching process. If you circumvent self-exclusion by registering with false details, 88hi77 cannot be held responsible for the consequences of that action.

How to Activate Self-Exclusion

1
Contact Our Support Team Directly

Self-exclusion requests are treated with the highest priority. Contact us via live chat (available 24/7 on the platform), email ( — subject line: "Self-Exclusion Request"), or WhatsApp (+88 01700-000000).

2
Specify Your Preferred Exclusion Duration

Inform our team how long you wish to self-exclude. If you are unsure, our support agents will guide you through the options without pressure. If you are in crisis, we recommend requesting the maximum available duration.

3
Exclusion Is Activated Within 24 Hours

Your account will be locked within 24 hours of your confirmed request — and in most cases significantly sooner. You will receive a written confirmation once the exclusion is active. Do not continue to play during the processing window if you can avoid it.

4
Reinstatement After Exclusion

For exclusions of 6 months or longer, reinstatement requires a direct request to our support team after the exclusion period has fully elapsed, plus a 7-day mandatory reflection period before access is restored. Permanent exclusions cannot be reversed under any circumstances.

Self-Exclusion Is Irreversible for Its Full Duration. Once a self-exclusion is confirmed and activated, it cannot be shortened or cancelled before the exclusion period expires. This is a firm policy. Our support team is not able to grant early reinstatement under any circumstances, regardless of the reason provided. If you are not ready to commit to a full self-exclusion, consider a shorter time-out period (see Section 5) as an intermediate step.

Recognising Problem Gambling

Problem gambling does not always announce itself clearly. It often develops gradually, and many people are unaware that their gambling habits have moved from recreational to harmful. The following self-assessment questions are designed to help you honestly evaluate your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to reach out to our support team or one of the external organisations listed in Section 8.

1

Do you find yourself gambling with money that was set aside for essential expenses such as rent, food, utility bills, or school fees?

2

Do you feel an urge to chase your losses — that is, to keep gambling after a losing session in an attempt to win back what you lost?

3

Have you tried to reduce or stop gambling on your own but found yourself unable to follow through?

4

Do you feel restless, irritable, or anxious when you are not gambling or when you try to cut down?

5

Has gambling caused significant tension, arguments, or dishonesty in your relationships with family, friends, or a partner?

6

Have you borrowed money, sold possessions, or engaged in other financially risky behaviour specifically to fund gambling?

7

Do you find that you need to gamble with progressively larger amounts of money to achieve the same level of excitement as before?

8

Do you find yourself thinking about gambling frequently when you are not playing — replanning bets, reliving past wins or losses, or looking forward to the next session?

No Judgment, Just Support. Answering "yes" to any of the above does not mean you have failed — it means you have the self-awareness to recognise a potential problem. That is the first and most important step toward addressing it. 88hi77's support team is trained to handle these conversations with complete confidentiality and empathy. Reaching out will not result in your account being penalised — it will result in you receiving help.

Getting Help & External Support

88hi77 encourages any player who is struggling with gambling-related harm to seek help — both through our own support channels and through independent professional organisations. You do not need to be in a severe crisis to ask for help; early intervention is always more effective than waiting until problems become unmanageable.

Contact 88hi77 Support Directly

Our player welfare team is available around the clock. Whether you want to activate a deposit limit, request a time-out, initiate self-exclusion, or simply talk to someone about your gambling habits, we are here. All communications are treated with strict confidentiality.

Reach Our Player Welfare Team

Available 24 hours a day, 7 days a week — including Eid holidays and BPL season. No judgment, no pressure. Your wellbeing is our priority.

Live Chat — 24/7 on Platform
+88 01700-000000 (plain text)

Recommended External Organisations

The following independent organisations provide free, confidential counselling and support for people affected by problem gambling and related financial or mental health difficulties. 88hi77 has no commercial relationship with any of these organisations — we list them purely because they provide genuine help.

  • Gamblers Anonymous (International): A peer-support fellowship for people who believe they may have a gambling problem. Meetings are available in person and online. Visit gamblersanonymous.org for information on accessing support from Bangladesh.
  • GamCare (UK-based, English-language support): Provides free information, support, and counselling for problem gamblers and their families via the National Gambling Helpline. English-language resources are available at gamcare.org.uk.
  • Kaan Pete Roi (Bangladesh): A Bangladesh-based emotional support helpline offering confidential telephone and online counselling for individuals experiencing distress, including gambling-related stress and financial anxiety. Available in English and Bengali.
  • National Mental Health Helpline (Bangladesh): The Bangladesh government operates a national mental health helpline. Contact your local district health office or Dhaka-based mental health centres such as the National Institute of Mental Health (NIMH) for referrals and support.
  • BeGambleAware (UK, English-language): Offers self-help tools, an online chat service, and a directory of treatment providers for problem gambling. Resources available at begambleaware.org — English language, relevant for international players.

Advice for Family Members and Friends

Problem gambling affects not only the individual player but also those closest to them. If you are concerned that a family member or friend is gambling irresponsibly — spending beyond their means, becoming secretive about their finances, or showing signs of distress related to gambling outcomes — please do not wait for the situation to escalate. You can contact 88hi77 support on behalf of a player if you believe they are at risk, and we will handle your enquiry with sensitivity and discretion.

Organisations such as Gamblers Anonymous offer dedicated resources for families and partners of problem gamblers, including Gam-Anon group meetings where loved ones can share experiences and receive guidance in a supportive, non-judgmental environment.

In a Financial Emergency. If a gambling problem has led to an immediate financial crisis — inability to pay rent, purchase food, or meet urgent family obligations — please contact a local financial counselling service or community support organisation in your city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar). Many NGOs and government social welfare offices in Bangladesh offer emergency financial assistance and debt counselling free of charge.

Six Tools 88hi77 Provides to Keep You Safe

Every one of these tools is free, immediately accessible from your account settings, and available to all registered Bangladesh players at any time. You do not need to be experiencing a problem to use them — proactive use is strongly encouraged.

Deposit Limits

Set a daily, weekly, or monthly cap on how much BDT (৳) you can deposit into your 88hi77 account. Reductions take effect immediately; increases require a 7-day cooling-off period to protect against impulsive decisions after a losing session.

Session Time Reminders

Receive an on-screen notification after a pre-set playing duration (30 minutes, 1 hour, 2 hours, or custom). The reminder displays your session length and net result, prompting you to make a conscious choice about whether to continue playing.

Time-Out / Cooling-Off

Take a short break of 24 hours, 72 hours, 7 days, 30 days, or 6 weeks. Your account is locked for the full duration with no possibility of early reinstatement — giving you genuine breathing space to reconsider your gambling habits.

Self-Exclusion

Formally exclude your account for 6 months, 1 year, 2 years, 5 years, or permanently. During exclusion you are removed from all marketing lists and locked out of all platform features. Permanent exclusions are irreversible by design.

Reality Check Notifications

Enable periodic pop-up summaries that show your cumulative wins, losses, and net position for the current session. Seeing the real numbers — rather than the excitement of in-play action — helps you make informed decisions about continuing or stopping.

24/7 Welfare Support

Our player welfare team is available via live chat, email, and WhatsApp every hour of every day — including Eid, Pohela Boishakh, and BPL finals. Reach out at any time; all conversations are confidential and handled with empathy and professionalism.

Play Smart at 88hi77Stay in Control

Responsible gaming starts with the right tools and the right mindset. When you are ready to play, 88hi77 has everything you need — cricket betting, live casino, and slots — all within a safe, controlled environment designed for Bangladesh players aged 18 and above.

18+ Only. 88hi77 is strictly for adults aged 18 and above. Gambling involves financial risk and can be addictive. If gambling is negatively affecting your life or the life of someone close to you, use our self-exclusion tools or visit our Responsible Gaming page for immediate support resources available to Bangladesh players.